H20
Reliable shipping
Flexible returns
Pickup available at Hotel Ugly Studio
Usually ready in 5+ days
Shipping + Returns
Shipping Policy
All orders ship for free. All packages will ship within 2-5 business days from your order. Hotel Ugly ships USPS Ground (3-5 business days). At checkout you may choose to select USPS Priority (1-3 business days) for $12 or Priority Mail Express Overnight (2 days) for $30.
Shipping in US only
Please note - Once your package leaves our hands and is in the hands of the shipping carrier (I.e. USPS), it is no longer the responsibility of Hotel Ugly, and we are not responsible for lost packages. Most pieces are one-of-a-kind and unfortunately cannot be replaced if lost by shipping carriers. That said, we do pay to include shipping insurance on every order so all items lost in transit will be covered by USPS insurance. Please reach out if there is a typo in your shipping address and we'll correct it if we're still in possession of the item.
If your package is lost or stolen in transit please contact your local Postal Office to see what information they can provide and let us know about the issue. We're happy to help get an insurance claim set up and make sure you get compensated for the lost item.
Return/Refund Policy
Refunds accepted within 10 days of receiving your item.
Please email if there is a problem with your order paige@hoteluglymetal.com
Please be confident in your ring size before purchasing. We have ring sizers available on my website if you are unsure.
Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Details
H2O looks like turquoise caught in the middle of a splash. Five pieces of bright blue Royston hang together in an loose, unexpected cluster, each one taking its own shape. There’s something carefree about it, like jumping in the water with your clothes still on.
Royston turquoise comes from Nevada’s historic Royston mining district and is known for its wide range of blues and greens with naturally occurring matrix. These five individually cut stones show off the variation within Royston turquoise and are each set by hand in sterling silver, then suspended from a sterling silver ball chain.
Materials + Care
My jewelry is imperfect and meant to look warn. I feel it adds to the one of a kind, handmade quality. I feel it's magic is to continue aging, gathering your energy in it's bones. Please let the dark spots darken and to refresh your shine, brush the high spots with 0000 steel wool. Avoid chemicals & water. Using silver polish will shine it up, removing the distressed patina.